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Terms Conditions That Govern Your Account

These Terms & Conditions set out the rules that apply when you open and use a maya77 account. Access and eligibility depend on your local law and the regions we currently support — read through before you start.

Account eligibility rulesbKash, Nagad & Rocket wallet termsJurisdiction-dependent accessFair use & account conductDispute resolution process

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What These Terms Actually Cover

maya77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your maya77 account is governed by these Terms & Conditions from the moment you register. They cover how your account wallet operates, how deposits and withdrawals via bKash, Nagad, and Rocket are processed, and the conduct we expect from every account holder. When you send a

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deposit through your bKash or Nagad app to the wallet address shown in the cashier, that transaction is subject to these terms — including the verification steps we run before funds are credited. Rocket transfers follow the same confirmation process. We may update these Terms &
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Conditions when our services or applicable regulations change. We'll notify you through your registered account before any material change takes effect. Continued use of your account after that notice means you accept the revised terms. If any clause in these terms is found to be unenforceable
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under local law, the remaining clauses stay in effect. Access to maya77 depends entirely on whether use is lawful in your location — these terms do not override your local legal obligations, and eligibility varies by region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT CONTACTS

Reach Us About These Terms

If any part of these Terms & Conditions is unclear or you believe your account has been affected by an error in how they were applied, our support team can help. Raise the issue through any of the channels below and we'll review it against the terms in place at the time.

HOW WE APPLY THESE TERMS

Fairness and Transparency in Policy

We apply these Terms & Conditions consistently across all accounts. When a dispute arises, we review transaction logs, wallet records, and account activity before reaching a decision. You can request a copy of the data we hold about your account or ask us to correct an error — both requests go through our support team. Here is how we handle the main areas these terms cover.

Account Data & Retention

We keep account and transaction records for as long as required by the terms and applicable regional rules. You can request a summary of your account data at any time by contacting support.

Wallet Verification

Deposits via bKash, Nagad, or Rocket are matched against your registered account details. If a mismatch is found, the transaction is held and support contacts you directly to resolve it.

Term Updates & Notice

When we change these Terms & Conditions, we post a notice to your account inbox before the change takes effect. You always have the current version available in your account settings.

Dispute Process

Raise a dispute within 30 days of the relevant transaction or decision. We review it against the terms active at that time and reply in writing with our findings and any action taken.

Common Questions About These Terms

Here are the questions we hear most often about how our Terms & Conditions work in practice. If yours isn't here, contact support and we'll give you a direct answer.

Access and eligibility depend on your local law and the regions we support. If use of maya77 is lawful where you are, these terms apply to your account in full.

Our system matches every bKash, Nagad, and Rocket transfer against your registered wallet. If a credit is missing, contact support with your transfer reference and we'll trace it against the cashier log.

No. We notify you through your account inbox before any material change takes effect. The updated version is always visible in your account settings so you can review what changed.

Contact our support team directly. We'll pull your account and transaction records and send them to your registered contact details, in line with the retention rules set out in these terms.

Accounts may be restricted for breaching these terms — including providing false registration details, using a wallet that doesn't match your account name, or activity inconsistent with fair personal use.

You have 30 days from the date of the relevant transaction or account decision. Submit through live chat or email with the details and we'll review against the terms active at that time.

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