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How maya77 Handles Your Personal Information

When you open an account on maya77 and use bKash, Nagad, or Rocket to fund your wallet, you share personal and financial data with us.

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What Data We Collect and Why We Hold It

maya77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, contact details, and the mobile wallet number you use for bKash, Nagad, or Rocket deposits. When you make a payment, the transaction reference and amount are logged against your account record. We also capture

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device identifiers, session timestamps, and browser data to protect your account from unauthorised access and to keep the platform running correctly. If you contact our support team, those messages are stored so we can follow up properly and maintain a service record. We do not sell
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your personal data to third parties. Data is shared only where it is necessary to process a withdrawal through your Rocket or Nagad wallet, to comply with a lawful request, or to prevent fraud. Retention periods are set by the nature of the data — payment
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records are held for the period required by applicable financial regulations, while browsing session data is cleared on a shorter cycle. You can request a copy of the data we hold on your account or ask for corrections at any time by contacting our support channel.
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Eligibility to exercise these rights depends on your local law and the eligible regions this platform serves.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold, request a correction, or ask us to remove your account information, our support team handles these requests directly. Send your query through the live chat channel in your account dashboard or email our data contact address listed below. We aim to respond to data requests within a reasonable window — complex requests may take longer, and we will keep you informed at each step.

Live Chat Support Open the chat widget inside your account dashboard to raise a data request. Our team can verify your identity and log the request immediately during available hours.

Email Data Contact Send your written data access or deletion request to our support email. Include your registered mobile wallet number — bKash, Nagad, or Rocket — so we can locate your account record.

Account Settings Path Some data preferences, including marketing contact opt-out, can be adjusted directly inside your account settings panel without needing to contact support.

DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Account security is enforced at multiple levels. When you log in, an OTP is sent to your registered mobile number to confirm it is you. Sensitive fields — including your bKash or Nagad wallet number and withdrawal destination — are encrypted in storage using SSL-secured connections. We review access logs periodically to catch any unusual pattern before it reaches your account. If you believe your data has been accessed without your permission, contact support immediately so we can freeze the session and investigate.

Encrypted Data Storage

Your wallet numbers for bKash, Nagad, and Rocket are stored in encrypted fields. Plain-text wallet details are never written to unprotected logs or shared in support conversations.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can block non-essential cookies in your browser settings without losing core account access.

Data Retention Schedule

Payment transaction data is kept for the period required under applicable financial rules. Account profile data is removed when you close your account, subject to any mandatory hold period under local regulation.

Third-Party Data Sharing

We share data only where processing your Rocket or Nagad withdrawal requires it, or where a lawful authority makes a verified request. No data is passed to advertisers or sold to data brokers.

Common Questions About Your Privacy on maya77

The questions below cover the data and privacy points we hear most from account holders. If your question is not here, our support team can address it through live chat or email.

We collect your name, mobile number, and the wallet details you use for bKash, Nagad, or Rocket. Device data and session logs are also recorded to protect your account.

Yes. Contact our support team via live chat or email with your registered wallet number. We will compile and send you the data we hold, subject to your local law and eligible regions.

Send a deletion request through support with your account details. We process it once identity is confirmed, though some payment records must be kept for the period required under financial rules.

We share wallet details only when processing your withdrawal through the relevant payment rail. We do not sell or pass wallet data to advertisers, data brokers, or unrelated third parties.

Session cookies keep your login active. Analytics cookies help us improve the platform. You can block non-essential cookies in your browser without losing access to your account or wallet.

Payment records — including bKash, Nagad, and Rocket transaction references — are retained for the period required by applicable financial regulations, then removed from active storage.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How maya77 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Account Data

Encrypted Data Storage

Cookie and Tracking Policy

Data Retention Schedule

Third-Party Data Sharing

Common Questions About Your Privacy on maya77

01 What personal data does maya77 collect when I register?

02 Can I request a copy of the data maya77 holds on me?

03 How do I ask maya77 to delete my account data?

04 Does maya77 share my bKash or Nagad wallet number with anyone?

05 How are cookies used on maya77 and can I turn them off?

06 How long does maya77 keep my transaction history?

Privacy Policy

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